Termeni și Condiții Selleri — Lumawelt

Collaboration with Lumawelt as a seller is available exclusively to legally registered legal entities — corporations, limited liability companies, joint-stock companies, or any other form of legal entity recognized by applicable law, pursuant to § 14 BGB — Unternehmer, definition of a business entity.

General Eligibility Criteria

To become a seller on the Lumawelt platform, the entity must cumulatively meet the following conditions:

Be legally registered in its country of origin and hold a valid registration number.

Have the legal capacity to enter into commercial contracts.

Not be subject to insolvency proceedings, liquidation, or suspension of business activities.

Hold the legal rights to the products or services offered for sale on the platform.

Sellers Based in Germany — Primary Market

Sellers headquartered in Germany must provide:

Handelsregisternummer, HRB/HRA — registration number in the German Commercial Register.

Umsatzsteuer-Identifikationsnummer, USt-IdNr. — valid German VAT identification number.

Details of the legal representative authorized to sign commercial contracts.

Compliance with the provisions of HGB, Handelsgesetzbuch, and BGB, Bürgerliches Gesetzbuch.

Sellers from Other EU Countries and International Markets

Sellers headquartered outside Germany must provide:

The equivalent registration number from their country of origin.

A valid intra-community VAT number for EU-based sellers, or the applicable fiscal equivalent for non-EU sellers.

Proof of compliance with local commercial legislation.

Express acceptance that the agreement is governed by German law, pursuant to the Rome I Regulation — EU 593/2008.

Private Individuals

Private individuals, Privatpersonen, are not eligible to become sellers on the Lumawelt platform, regardless of the nature of their activity, pursuant to § 13 BGB — definition of a consumer, excluded from the category of eligible sellers.

Validation Process

Lumawelt reserves the right to verify and validate the documents provided prior to activating a seller account and to reject any registration application that does not meet the eligibility criteria, without any obligation to provide reasons for such decision.

The validation process may take up to 10 business days from the submission of complete documentation.

Changes in Legal Status

The seller is obligated to notify Lumawelt within 5 business days of any change in its legal status — dissolution, insolvency, merger, change of legal form, or any other circumstance affecting its ability to fulfill its contractual obligations.

Lumawelt reserves the right to immediately suspend or terminate the seller account in such situations, without any right to compensation for ongoing commissions or campaigns, pursuant to § 314 BGB — extraordinary termination.

This agreement enters into force on the date on which the seller is officially accepted onto the Lumawelt platform, from which point all contractual rights and obligations become applicable to both parties.

Confirmation of Acceptance:

Official acceptance is confirmed by a written notification sent by Lumawelt to the seller's registered email address (pursuant to § 130 BGB — the moment at which a declaration of intent takes effect). The notification will include:

• Confirmation of the activation of the seller account
• The official date on which the agreement enters into force
• The access link to the Lumawelt administration panel

Processing Period:

Lumawelt will review the registration application and provide a response within 24-48 hours of the submission of complete documentation. During this period, the seller's account is in a pending state and cannot be used to list products.

Commissions established at the time of signing the agreement are fixed and guaranteed for the entire duration of the current contract and cannot be unilaterally modified by Lumawelt during the ongoing contractual period.

Commission Updates Upon Renewal:

Upon renewal of the agreement, Lumawelt reserves the right to update the commission structure, provided that a written notice is submitted at least 60 days prior to the renewal date. The seller has the right to refuse renewal under the new conditions, without penalty, by submitting a written notice within 15 days of receiving Lumawelt's notification.

Payment Method and Terms:

Commissions due to the seller are paid as follows:

• Frequency: monthly, for all validated sales from the previous month
• Processing period: 2–4 weeks from the end of the month
• Payment method: bank transfer to the seller's registered account

Lumawelt assumes full operational responsibility for all products listed on the platform by the seller. The seller does not manage anything directly with the end customer — the entire operational flow is handled exclusively by Lumawelt.

Complete Services Provided by Lumawelt:

Lumawelt commits to fully providing the following services for each active seller on the platform:

Logistics & Warehousing:

• Reception and storage of products under appropriate conditions, in accordance with the technical specifications of each product
• Premium packaging of orders in accordance with Lumawelt's visual standards and shipping requirements
• Dispatch of orders within the timeframes communicated to customers at the time of placing the order
• Order tracking and real-time communication of delivery status

The seller has full freedom to set and adjust product prices at any time, provided that the market balance of the Lumawelt platform and the principles of fair competition are respected.

Seller's Pricing Rights:

• The seller may modify prices at any time, without requiring prior approval from Lumawelt
• Price changes take effect immediately upon updating in the Lumawelt administration panel
• The seller may apply temporary promotional prices within campaigns agreed upon with Lumawelt

Prohibited Pricing Practices:

The following pricing practices are strictly prohibited on the Lumawelt platform:

Unjustified Overpricing:

• Prices disproportionately high compared to similar market offerings, without an objective justification based on quality, uniqueness, or rarity

The collaboration between the seller and Lumawelt is based on an agreement with a minimum duration of 1 year (pursuant to § 620 BGB — service contract). The agreement enters into force on the date of official confirmation of the seller's acceptance onto the platform and is automatically renewed, unless one of the parties submits a written termination notice at least 30 days prior to the expiration of the current period.

Trial Period — First 3 Months:

During the first 3 months of collaboration, the seller benefits from a trial period during which they may decide to terminate the collaboration without financial penalty, provided that:

• A written notice is submitted to Lumawelt at least 14 days before the desired termination date
• The seller assumes full responsibility for shipping costs for returning products to Lumawelt's warehouse

Lumawelt manages all returns and customer complaints in full, without any direct involvement of the seller in communication with the end customer.

Return Policy:

End customers are entitled to:

• A 30-day return window from the date of receipt of the product, in accordance with Lumawelt's commercial policy
• A 2-year legal warranty for hidden defects and product non-conformities (pursuant to § 437 BGB — buyer's rights in the event of a defect), calculated from the date of delivery

Return Cost Allocation:

Lumawelt manages all return logistics and costs, with recovery procedures applied as needed based on the cause of the return.

The seller commits to not redirecting Lumawelt customers to channels outside the platform — including their own stores, other e-commerce platforms, social media, or any other direct or indirect sales channel.

Strictly Prohibited Practices:

The following actions are considered serious breaches of this agreement and constitute grounds for immediate termination without right to compensation:

• Inserting external links to own stores or other platforms in product descriptions, images, or promotional materials listed on Lumawelt
• Including direct contact details (email, phone, WhatsApp, etc.) in packages shipped to Lumawelt customers, with the intent of attracting direct orders
• Offering discounts or incentives to Lumawelt customers to purchase directly, bypassing the platform

The seller commits to not disparaging, discrediting, or spreading false information about Lumawelt, its platform, affiliates, partners, or team — neither during the collaboration nor after its termination, on any communication channel, including but not limited to:

• Social media — Instagram, Facebook, TikTok, LinkedIn, X (Twitter), etc.
• Public reviews on third-party platforms — Google, Trustpilot, App Store, etc.
• Private defamatory communications transmitted to third parties
• Public statements, interviews, or press articles
• Private groups or online communities

Legal Liability for Disparagement:

Any breach of this clause shall result in the full legal liability of the seller, pursuant to applicable law.

• Financial terms and conditions of this agreement — commissions, rates, plan structures
• Lumawelt's commercial and marketing strategies
• Affiliate data — identity, performance, collaboration terms
• Customer data — pursuant to GDPR, any personal data of Lumawelt customers
• Technical information about the Lumawelt platform — features, algorithms, internal systems
• Lumawelt's financial data — turnover figures, margins, cost structures
• Any other information explicitly marked as "Confidential" by Lumawelt

Disclosure Prohibitions:

Disclosure of confidential information to third parties is strictly prohibited, including to:

• Direct or indirect competitors of Lumawelt
• Other sellers or affiliates of the platform

During the collaboration with Lumawelt, the seller commits to not listing or selling the same products registered on the Lumawelt platform on any competing platform, without Lumawelt's prior written consent.

Geographic Limitation:

This non-competition clause applies exclusively to the German market, as Lumawelt's primary market. In the event that Lumawelt expands to additional European markets, the seller will be notified in writing, and the clause will automatically extend to cover the new markets activated by Lumawelt, with 30 days' notice.

The seller remains free to sell products on any market outside Germany, without restrictions from Lumawelt, as long as Lumawelt is not active on those markets.

Temporal Limitation:

The non-competition clause is valid exclusively for the duration of the active agreement with Lumawelt.

Lumawelt reserves the right to modify the terms and conditions of this agreement at any time, provided that a written notice is submitted at least 30 days prior to the entry into force of the modifications (pursuant to § 305 BGB — requirements regarding general contractual terms).

Modification Notification Procedure:

Lumawelt will notify the seller of any modifications via:

• Email to the seller's registered address
• Notification in the Lumawelt administration panel
• Publication of the updated version on the Lumawelt platform, with clear marking of the changes compared to the previous version

The notification will specify:

• The nature of the modifications made
• The date of entry into force of the new conditions
• The seller's right to refuse the modifications

The seller grants Lumawelt a non-exclusive, limited, and revocable license to use the content provided — including images, product descriptions, video materials, logos, and any other promotional materials — exclusively for the purpose of promoting the seller's products on agreed marketing platforms, at no additional cost to Lumawelt .

Targeted Marketing Platforms:

The seller's content may be used by Lumawelt exclusively on the following channels:

• Meta — Facebook Ads, Instagram Ads, Facebook Marketplace
• TikTok — TikTok Ads, TikTok Shop
• Google — Google Ads, Google Shopping, Display Network
• Pinterest, YouTube, and other platforms agreed upon in writing by both parties
• Lumawelt platform — product pages, internal campaigns, Lumawelt newsletter

Rights Granted to Lumawelt:

The license grants Lumawelt the right to use, reproduce, and distribute the seller's content on the specified platforms.

Lumawelt may terminate the agreement immediately and without penalty in the event of any serious breach of the seller's contractual obligations (pursuant to § 314 BGB — extraordinary termination of continuing obligations).

Grounds for Immediate Termination:

The following situations constitute grounds for immediate termination, without right to compensation or a remediation period:

Fraud and Willful Misconduct:

• Providing false information at registration or during the collaboration
• Manipulation of sales data, orders, or reviews
• Any form of financial fraud against Lumawelt, customers, or affiliates
• Use of the Lumawelt platform for money laundering or illegal activities

Listing of Illegal or Non-Compliant Products:

Listing of counterfeit, stolen, or prohibited items on the platform.

60 days prior to the expiration of the agreement, Lumawelt will send the seller a written renewal notification to the registered email address, containing:

• The exact expiration date of the current agreement
• The conditions applicable for the renewal period
• The deadline for submitting a response

Response Period — 30 Days:

The seller has 30 days from receipt of the notification to submit a written response regarding their intention to renew or terminate the collaboration.

Automatic Renewal:

If the seller does not submit an explicit written refusal within the 30-day period, the agreement is automatically renewed for a period identical to the previous one, under the same contractual and financial conditions.

Verbal communications — including telephone conversations, in-person meetings, or audio messages — have no contractual value and cannot be invoked in the context of a dispute or mediation proceedings, regardless of their content.

Requirements for a Valid Official Communication:

To be considered contractually valid, a written communication must contain:

• Identity of the sender — name, company name, contact details
• Subject of the communication — clearly and explicitly formulated
• Date of transmission — which marks the moment from which contractual deadlines begin to run
• Electronic signature or full name of the authorized representative

Moment of Effect:

An official communication produces legal effects from the moment it reaches the recipient (pursuant to § 130 BGB).

The seller has no access to the personal data of Lumawelt customers. All personal information of customers is managed exclusively by Lumawelt, in its capacity as Data Controller, in accordance with:

• GDPR — EU Regulation 2016/679 on the protection of personal data
• BDSG — Bundesdatenschutzgesetz (German Federal Data Protection Act)

Data to Which the Seller Has No Access:

The seller will have no access, under any circumstances, to:

• Customer identification data — first name, last name, email address, phone number
• Delivery addresses and billing data of customers
• Financial data — payment methods, individual transaction history
• Behavioral data — order history, preferences, and purchasing behavior of individual customers

The seller remains the exclusive owner of all intellectual property rights over the products, trademarks, images, descriptions, and any other original creations used in the course of the collaboration with Lumawelt — both during the term of the agreement and after its termination.

Nature of the License Granted to Lumawelt:

The rights granted to Lumawelt under the Content Usage Clause are:

• Non-exclusive — the seller may grant similar rights to other partners, in compliance with the non-competition clause
• Limited — exclusively for the purpose of promoting and selling the seller's products on the Lumawelt platform and agreed marketing channels
• Revocable — the license automatically ceases on the date of termination of the collaboration, without the need for any additional notification

Strict Restrictions for Lumawelt:

Lumawelt may not modify, alter, or use the seller's content for purposes other than those explicitly agreed upon.

Neither party shall be held liable for the failure to fulfill contractual obligations caused by a force majeure event — any unforeseeable, unavoidable event beyond the control of the parties (pursuant to § 275 BGB — impossibility of performance and § 313 BGB — disruption of the basis of the contract).

Force Majeure Events — Definition:

The following are considered force majeure events, without limitation:

• Pandemics or public health emergencies declared by competent authorities
• Natural disasters — earthquakes, floods, large-scale fires, severe storms
• Armed conflicts — wars, terrorist attacks, large-scale civil unrest
• Government decisions — legislative prohibitions, embargoes, platform suspensions
• Critical infrastructure failures — prolonged power outages, cyberattacks on essential infrastructure

Prior to resorting to judicial proceedings, both parties commit to attempting the amicable resolution of any dispute arising from or in connection with this agreement, through a structured mediation procedure (pursuant to § 278 ZPO — mediation and alternative dispute resolution).

Dispute Notification:

The party initiating the dispute resolution procedure must submit a written notification to the other party at contact@lumawelt.de, specifying:

• The nature and subject of the dispute
• The amount claimed, if applicable
• The proposed solution and the requested response deadline

The other party has 10 business days to respond in writing to the notification.

Mediation Procedure:

If the parties fail to reach an agreement through direct negotiation within 30 calendar days, either party may initiate formal mediation.

This agreement is drafted in German and English, both versions being made available to the seller at the time of signing. In the event of any dispute, ambiguity of interpretation, or contradiction between versions, the German language version prevails and constitutes the contractually binding document with full legal force.

The German language version prevails in all situations, including:

• Interpretation of contractual clauses in the context of mediation or judicial proceedings
• Determination of the rights and obligations of the parties in the event of ambiguity
• Judicial proceedings conducted before the competent German courts
• Any official communication with German or European authorities

Seller's Responsibility:

The seller confirms that they have read, understood, and accepted the terms of this agreement.

This agreement is governed exclusively by German law in force, with the express exclusion of the rules of private international law (IPR — Internationales Privatrecht), including the Rome I Regulation (EU 593/2008) and Rome II (EU 864/2007), to the extent that such exclusion is permitted by applicable law.

Applicable Law:

All aspects of this agreement — including its validity, interpretation, performance, and termination — are governed exclusively by:

• BGB — Bürgerliches Gesetzbuch (German Civil Code)
• HGB — Handelsgesetzbuch (German Commercial Code)
• UWG — Gesetz gegen den unlauteren Wettbewerb (Act Against Unfair Competition)
• GWB — Gesetz gegen Wettbewerbsbeschränkungen (German Competition Act)
• MarkenG — Markengesetz (German Trademark Act)
• GDPR and BDSG — for matters relating to data protection